The agreement
These terms apply when you ask VYON MEDIA (PRIVATE) LIMITED (“Vyon Media”, “we”) to do a job. A quote, a written scope, and your acceptance of that scope are the agreement. If a later email changes the scope, that email is part of the agreement.
Looking at the website, or sending a question, does not by itself hire us. Work starts when we both agree what will be done and how it will be paid.
What the quote covers
The quote lists the services, the rounds of revision, and the files or pages you will receive. A new page, a new campaign, an extra illustration, or a change of direction after approval is a new quote, not a free addition.
We plan, design, write, build, and prepare work for launch or print. You approve the direction before we send a site live, start a paid campaign, or release a file to a printer.
What you provide
You send us text, logos, photos, and other material that you have the right to use. You are responsible for the accuracy of prices, claims, and names in that material. If a photo, a font, or a manuscript belongs to someone else, you tell us before we build on it.
Delays in feedback or missing files move the schedule by the same amount of time. We will say so when it happens.
Who owns the work
When the invoice for a stage is paid, you own the final files from that stage for the use we agreed. Until then, the drafts stay ours.
We keep the right to show the finished work in our portfolio and on this website, unless you ask us in writing, before launch, not to. Ideas, methods, and unfinished drafts that were not part of the delivered files stay with us.
Payment
Invoices are due on the date they state. We may pause a job if a due invoice is unpaid. Third-party costs that you approved, such as print, ads, stock, or a domain, are billed as they are, and they are not our fee.
Our refund rules are on the Refund Policy page. Those rules are part of these terms.
Limits
We do the work with reasonable care and in line with the agreed scope. We do not promise a search ranking, a sales figure, or a print run date that depends on a supplier we do not control.
If something goes wrong, our responsibility is limited to the fees you paid us for the stage in question. We are not liable for lost profit or for a problem caused by material you supplied or by a change you approved.
These terms are governed by the laws of Pakistan. If a dispute cannot be settled by email, the courts of Sindh can hear it.
Contact
Questions about these terms go to [email protected]. The office address is Office No. 109, Balad Trade Centre 2, Bahadurabad, Gulshan Town, Sindh, Pakistan.